This policy describes how we collect, use and look after the information you provide us when you enquire about and use our services. This policy may change from time to time as our processes change over time.
The pages within this website are intended for use by UK residents and businesses only and refer to UK products.
Information on deleting or controlling cookies is available at the About Cookies website. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
We may supplement the information we collect from you with information from 3rd parties to assist with providing services to you – for example this may include additional contact information or geodemographic information.
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
Here’s when we may disclose information about you
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following addressEquity Release
Any information collected via our website is encrypted and delivered to us through a secure environment and protected using robust security methods. The methods we use are industry standard ensuring data is appropriately safeguarded. However, emails sent from us to your email address are not secure. For this reason we will not include any of your personal information by email without your prior permission, but will usually respond to your enquiries by telephone or post.
Please note that there is no guarantee that any email sent will be received, or that the contents of any such email will remain private or unaltered during Internet transmission. If you have any such concerns, you may prefer to telephone or write to us instead. We accept no liability for any damages you or others may suffer as a result of the alteration or loss of confidentiality of any such information.
We reserve the right to monitor the use and content of emails which are sent from and received by us for the purposes of ensuring compliance with our own email policy, and identifying and taking action against unlawful or improper use of our systems, including, but not limited to, spoofing, the transmission of computer viruses and a denial of service attack.
Copyright and Trademark
© 2017 Equity Release.
Copyright in the pages of this site, in the screens displaying the pages and in the information and material contained therein and their arrangement, is owned by Equity Release unless otherwise indicated.
Reproduction of the pages of this site in whole or in part without the prior written consent of Equity Release is strictly prohibited unless carried out for private, non-commercial viewing purposes.
Whilst we take all reasonable steps to ensure this website is always accessible we will not be held liable if, for any reason, the website is unavailable for any period. We may also have to suspend access to the website for routine or emergency updates and maintenance but we will endeavour to keep any disruption to a minimum.
In addition we cannot warrant that this website will be free of viruses or defects of any description and we will not be held responsible for any technical problems you may suffer as a result of your use of this website.
This website may contain links to websites operated by third parties. The responsibility for the operation, content and cookie policies of those websites rests solely with the organisation identified as controlling the third party website and will be governed by separate terms and conditions. Links are provided for convenience and inclusion of any link does not imply endorsement in any way of the site to which it links. We accept no responsibility or liability for the contents of any linked website.